Other Policies
frequently asked questions

Where is Michael Lavelle Wines grown and raised?

Our growers are located in California regions that offer strong varietal character and exceptional value, including Monterey, Amador, Carneros, Lake County and the Central Coast.

Where is my order shipping from?

Currently, all orders are shipped from our fulfillment center in Illinois.

How is my wine being shipped?

All orders are shipped via FedEx, once your tracking number is received you can stay up to date via FedEx tracking.

How long will it take for my wine to arrive?

Although most packages arrive sooner we estimate 3-5 business days for orders to be processed and shipped.

Do I need to sign for my package?

Yes, someone 21 or older must be present to sign for the package when it arrives.

Where can I buy your wines?

Click here to find Michael Lavelle near you!

I own or work at a retail store, restaurant or wine bar that wants to sell Michael Lavelle?

Please reach out to us directly at hello@sipmichaellavelle.com

Do you sell your wines internationally?

Unfortunately Michael Lavelle is currently only available for purchase and shipment in the US.

Can you donate wine for or sponsor my event?

Michael Lavelle is always interested in hearing about an opportunity to be a part of an amazing event. Please fill out our events form HERE or email us directly at hello@sipmichaellavelle.com

return policy

Michael Lavelle aims to ensure its customers' full satisfaction. As set forth in our Terms & Conditions, due to various legal restrictions regarding the sale of wine and other items, we cannot refund our users for the purchase of any Items sold through our Site, nor can we accept returns. If you have a bad experience with Michael Lavelle Wines, please email us at hello@sipmichaellavelle.com and we will attempt to address your concerns accordingly.

If you would like to return an apparel item please see the below information:

To return an item, the following conditions must be met:

  • Returns must be made within 10 business days of delivery.
  • The returned item(s) must be unworn and complete.

Once item(s) are received and inspected, store credit will be issued for returned items. If an exchange is being made, the updated item will be mailed out once the return item is received, as long as that replacement item is in stock. We are not responsible for risk of loss or damage during return shipment.

Please note:

  • Items purchased during seasonal sales cannot be returned or exchanged.
  • Customers will not be refunded for initial shipping costs.
shipping policy

Have a question about an existing order?

Please email us: hello@sipmichaellavelle.com

Order Processing

Your order will be processed within 1-2 business days and be shipped via FedEx on the next available ship-date (Monday - Friday). Weekends and holidays do not count as processing days, or shipping transit days. Tracking information will be sent to you automatically.


We currently do not offer international shipping. Please check our store locator HERE  to find a store in your area.

Delivery

An adult 21 years or older must be available to sign for delivery. Deliveries can occur Monday through Friday, and possibly Saturday, excluding holidays.

Multiple Destinations?

Unfortunately at this time orders can not be split and shipped to multiple destinations. We encourage

Cancellations

Order Errors: We're unable to cancel orders placed in error at any point during order processing and fulfillment.

Memberships

Not yet, check back soon!

Damaged or Lost Packages

We're unable to guarantee replacement wine that arrives damaged or is lost by FedEx, but we're happy to apply credit to the customer's account for future purchases.

PRIVACY POLICY

Effective: April 2022


Michael Lavelle Wines, LLC and each of their affiliates (collectively, “Michael Lavelle,” “we,” “us,” “our”) respect your privacy and are committed to protecting the personal information we hold about you.


This Privacy Policy is intended to help you better understand what is collected, and how we may use such information. This includes information we collect through, or in association with, our website sipmichaellavelle.com, and any related apps that we may provide, together with all products and services we may offer from time to time via our website, our related social media sites (for example, on Instagram, Twitter, and Facebook).


Personal Information

When you visit sipmichaellavelle.com, we collect a variety of personal information from and about you including:


If you choose to subscribe to Michael Lavelle, purchase from Michael Lavelle, or contact us by email, telephone or other forms of communication, we may collect information by which you can be personally identified (“Personal Information”), including your age, name, address, telephone number, email address, billing and account information, credit and/or debit card information, and other information incidental to your use of our Site. Such information is collected only when you voluntarily provide it in subscribing to our Site, purchasing from our Site, or contacting us by email, telephone or other forms of communication. We may also collect and retain information regarding the Michael Lavelle offerings you view, purchase and/or redeem, and any other information you voluntarily enter on our Site.


In addition to collecting personally identifiable information through your use of our Site or your contacting us, we may also collect and retain such personally identifiable information through your interaction with us on social media websites such as, without limitation, Instagram, Facebook and Twitter.


If you choose to interact with us or our partners on social media by posting to our pages, tagging us (or using certain hashtags or other identifiers) in posts, or participating in activities, we may collect certain information from the social media account you use to interact with us, including the name associated with the account, the account handle, recent activity, the content of any posts in which we are tagged, and other information that may be contained on your social media profile to allow us to respond to the posts and engage with our audience.


How we use your personal information

The Personal Information we collect is used for various purposes, such as:

  • to complete your purchase order(s);
  • to ensure compliance with applicable legal restrictions and requirements;
  • to track the status of your purchase(s);
  • to identify your preferences, so we can better meet your expectations;
  • to improve our product and/or service offerings, as well as to enhance your overall Site experience;
  • to communicate with you; and
  • to improve the appearance, functionality, and overall user experience of our Site.

Your information may be shared with third parties

Michael Lavelle may share your Personal Information with third parties who assist us in delivering the services we offer, such as and without limitation, Winestyr. We may also utilize third party service providers to transact your purchase orders and manage e-mail communications with our subscribers.


Michael Lavelle may disclose your Personal Information when legally required to do so, to cooperate with law enforcement requests or other legal proceedings, and as is required to protect the safety, property, or legal rights of users of our Site, or Michael Lavelle or its affiliates or third parties.


No underage users

The consumption of alcoholic beverages by persons under the age of twenty-one (21) years is illegal. Accordingly, persons under the age of twenty-one (21) years are prohibited from subscribing to our Site. Therefore, we will not knowingly request or collect personally identifiable information online from any person under the age of twenty-one (21) years.


Intellectual property

Please be aware that as you visit and navigate our Site, your use of Michael Lavelle is subject to applicable laws governing ownership and use of intellectual property, including our trademarks and copyrights.


Trademarks

Use of any Michael Lavelle trademarks or trade dress without our prior written permission is prohibited. Trademarks or trade dress include the Michael Lavelle name and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Michael Lavelle products and/or services.


Copyright

All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations appearing on our Site, as well as the software used to create them, are owned by Michael Lavelle, and are protected by U.S. and foreign copyright laws. You may electronically copy and/or print "hard copies" from our Site solely for personal, non-commercial purposes related to your ordinary use of Michael Lavelle. Any other use of any content included on our Site, including linking or framing to our Site, are strictly prohibited unless you obtain our prior written consent.


Changes to The Privacy Policy

We may modify this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Effective Date” date above and post the new Privacy Policy. We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.


Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us at hello@sipmichaellavelle.com