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Orders & Shipping

Have a question about an existing order?

Please email us: hello@sipmichaellavelle.com

Order Processing 

Your order will be processed within 1-2 business days and be shipped via FedEx Ground on the next available ship-date (Monday - Friday). Weekends and holidays do not count as processing days, or shipping transit days. Tracking information will be sent to you automatically.

We currently do not offer international shipping. 

Please check our store locator to find a store in your area. (insert link) 

Delivery

An adult 21 years or older must be available to sign for delivery. Deliveries can occur Monday through Friday, and possibly Saturday, excluding holidays. 

Multiple Destinations?

Unfortunately at this time orders can not be split and shipped to multiple destinations. We encourage 

Cancellations

Order Errors: We're unable to cancel orders placed in error any point during order processing and fulfillment. 

Memberships

Not yet, check back soon! 

Returns

  1. We’re unable to accept returns for any reason, this includes orders placed in error. 

  2. Undelivered wines cannot be credited, returned, or reshipped because we aren’t able to guarantee the wine's quality once it leaves our warehouse. 

Damaged or Lost Packages

We're unable to guarantee replacement wine that arrives damaged or is lost by FedEx, but we're happy to apply credit to the customer's account for future purchases.